We understand you may have some questions. The most common ones are answered below… but if you’re still not sure, just give us a call, drop us an email or pop in and see us.
- What does my Wine Hopper ticket cover?
You get an all-day ticket to hop-on and hop-off our safari vehicles as many times as you want. It’s valid for the day of your booked tour only and expires on return to our ticket office at the Village Market on Market Square Street. Tasting fees and activities at each of our stops are not included.
- Which wineries will we visit?
We offer a varied schedule of different wineries and routes each day. Get in touch with the office to discuss daily routes or click on the wine estate logos on The Tour page to see what each one offers.
- How long will we spend at each winery?
That’s the beauty of being a Wine Hopper – you can stay as long as you want knowing another of our vehicles will be along shortly! Our first vehicle leaves Hermanus at 9am and the last pick up from that day’s winery is at 4.30pm, apart from the festive late opening hours in December and early January. Which farms you visit and how long you stay on your tour is up to you.
- How much does a wine tasting cost?
They vary depending on the wineries from R25 to R40, or more if you would like to try a wine and food pairing. The good news is, tasting fees are often waived if you end up liking the wine so much you buy a bottle.
- What happens if I buy wine – how will I transport it?
Don’t worry, we can look after it for you. Purchased wines can be left with the drivers and collected on your return to the office with a valid voucher and proof of ID.
- How do I book tour tickets?
You can purchase tickets in person at the ticket office at Stall 18, Village Market Stall, Market Square Street in Hermanus, or via this website! To avoid disappointment, we suggest booking in advance. If you book online, just bring your confirmation number with you and you’ll be issued with a ticket for the vehicles.
- We have a large group, do you offer group bookings?
Oh yes. Get in contact to find out more.
- Where are your pick up and drop off points?
The tour embarks and disembarks from our ticket office at the Village Market on Market Square Street in Hermanus. At the wineries our drivers will collect from the same location as where you’ve been dropped off. Easy!
- Can I change the date or time of my scheduled departure?
Unfortunately we cannot guarantee to make any changes that are requested less than 48hrs before your booked departure time. However, we will always try to accommodate you – subject to space being available. Please contact our ticket office as soon as possible.
- Is our ticket refundable if I need to cancel?
Yes, cancellations made 48hrs prior to the time of your tour are eligible for a full refund. Please contact us on +27 76 991 2498 or by email to firstname.lastname@example.org as soon as possible.
- Is there anywhere to park?
Limited parking is available at our Ticket Office. However, we discourage drink driving at all costs and would suggest using local taxis if all guests are wine tasting.
- Can I bring my own food or drinks on the tour?
Sorry, apart from water, no food or beverages can be consumed on our vehicles.
- Are children allowed on the tour?
Of course. However, they are taken on the trip at your own risk and we do request that children are supervised at all times. Also, be prepared that not all wineries will have areas for children to play.
- Are animals allowed in your vehicles?
Service animals are welcome on the tour by prior arrangement. Unfortunately pets are not. Sorry.
- What happens if it rains?
We’ll still have fun! Our vehicles have roll-down panels which the driver will deploy should the weather be unpleasant for an open-sided vehicle. It’s all part of the adventure!